After-sales service
You're not on your own after your purchase
At GIGI FRANCE, the relationship does not end at delivery. Questions about installation, a replacement part, maintenance advice: we are here. A GIGI purchase means a product built to last — and a team available to support you.
A question? Write to us.
A question before buying, a problem after delivery or a spare part request: we read every message and reply personally, within one business day.
1-year commercial warranty
Every GIGI FRANCE product is covered by a one-year commercial warranty from the date of purchase. It covers manufacturing defects and anomalies observed under normal conditions of use. If your pool or spa has a problem, contact us: we look at each situation and find a concrete answer.
A tear? A valve? No need to buy a new one.
GIGI FRANCE products are repairable. We keep spare parts in stock so you can extend the life of your pool without having to replace it entirely.
Repair kit
Self-adhesive patches and high-strength glue, high-pressure compatible — to seal a micro-perforation in a few minutes.
View the repair kitReplacement valves
In case of a faulty or worn valve. No dedicated product page for now: contact us to find the right reference.
Contact usFiltration system parts
To maintain or replace the components of your pool's filtration circuit.
View accessoriesReplacement electric pump
If your inflation pump shows signs of weakness after several seasons.
View accessoriesTo order a part or find out whether the one you need is available, contact us by email or visit the accessories shop. We will guide you to the right reference.
A product built for several seasons
GIGI FRANCE pools and spas are made from a robust high-pressure material, designed to withstand intensive use. They are not made to be thrown away at the first difficulty.
Supplying parts rather than pushing for a new purchase.
A repair kit is included with every product.
Critical parts remain available after the sale.
Our team is here to help you solve a problem, not to steer you toward a replacement.
A well-maintained pool, repaired at the right time, means several extra summers.